Programmes to ensure customers return to your business
With more choice for your customers provided by your competitors, it’s clearly important to establish and maintain long running, trusted relationships with the people that buy your products and services. Loyalty schemes – offering incentives and rewards – are highly effective at achieving this and are flexible enough to tailor to all business objectives, as well as creating more opportunities by providing exclusive customer data.
CR Worldwide quickly designs, launches and optimises high-impact customer loyalty programmes that drive engagement to:
- Stronger customer relationships
- Increased sales through repeat purchases
- Increase share of wallet
- Enhanced relationships and better customer service
- Promote cross or up selling
- Retained client base
- Customer profiling and insights
- Ready-made brand advocates and referrals to new customers
All powered by our Easy-to-Implement, Easy-to-Use and Easy-to-Manage MyRewards® technology platform.
Our MyRewards® platform speeds programme results
Our market-leading online customer loyalty programme platform provides total performance tracking, reward redemption and a communications hub that’s ideal for engaging employees. This online points banking platform is a ‘white label’ system, so it can be fully customised to your company’s brand identity. Each user has their own unique, password-protected account that allows them to earn, save and redeem points for rewards securely within the platform.
Here’s how CR Worldwide helps brands around the globe retain and strengthen their customer relationships.
Why is Customer Loyalty important?
Building a base of loyal customers is important for any business as it helps to ensure customers return to your brand and continue to make use of your products and services.
Forging and nurturing a strong relationship between customers and a business can be easily achieved by rewarding customer loyalty. Rewarding customers for purchasing can increase that feeling of being appreciated and enhance the relationship customers have with the supplier.
Being able to make your customers feel more valued is critical to ensuring they continue to rely on your business.
Loyalty schemes can help you to add additional value to your customer experience, from discounts on products to points that can be redeemed against additional rewards. This helps to create a much more enjoyable purchasing experience which when coupled with excellent customer service can help to build a lasting sense of brand loyalty which can increase sales within your business.